The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Paul Steep - Scotiabank Global Banking and Markets, Research Division - Analyst
: Could you maybe just go over what the plan or the strategy sounds like in terms of the new cloud solution on the contact center? Are you actively
sort of encouraging clients to migrate? It sounds like they've got the option, but is there sort of a plan put in place now to sort of shift more of that
base to the cloud?
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MARCH 12, 2021 / 1:45PM, ENGH.TO - Q1 2021 Enghouse Systems Ltd Earnings Call
Question: Paul Steep - Scotiabank Global Banking and Markets, Research Division - Analyst
: Okay. That helps. Maybe on asset management, is there anything we should think of, guys, just in terms of year-on-year volatility there over the
next couple that you want to point out? Obviously, the Norwegian contract will contribute that will help offset, but is there anything else in terms
of pressure you're seeing in that part of the business? Just maybe cause things to ebb and flow a little more in the last couple of quarters?
Question: Paul Steep - Scotiabank Global Banking and Markets, Research Division - Analyst
: Okay. And just maybe on that same topic, Steve, not that we normally want to spend much time on quarters. But last year, obviously, this start of
COVID, you had the home run quarter with video there. How should we think about the Q1 to Q2 seasonality? Like in the last few years, it stepped
up a little bit, driven in part by acquisitions. And this year, we've got Altitude but should we think that, that's maybe more muted at this point due
to lockdowns and where we're all at, I guess, in mid-March at this point?
Question: Paul Steep - Scotiabank Global Banking and Markets, Research Division - Analyst
: Okay. And then the last one for me is a quick clarification and interestingly I was reading the press release last night. You talked about facilities
reduction, and we've talked about that for a couple of quarters, but it sounded like maybe you've made more of a substantive decision there. Is
there not that subleasing is likely great right now, but is there a move to sort of permanently actually strip out some of that facilities cost? I guess,
how I was maybe reading it last night.
Question: Paul Steep - Scotiabank Global Banking and Markets, Research Division - Analyst
: Okay. Just maybe a clarification on that. Having looked at the annual, is there a big bump in terms of one of the larger facilities coming up in the
next year, Steve? Or is it sort of pushed out a couple of years into the future where we'll see maybe the full benefit of the reduction?
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