The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst
: Excellent. Thank you guys for taking the question. Congratulations on a really strong end to FY25. I wanted to dig into the Agentforce opportunities,
some really big numbers there in terms of the number of deals signed and really good revenue momentum there. Investors are asking me a lot
and have a lot of questions on how the pricing model --
Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst
: Sure thing. So congratulations on a very strong quarter. A lot of focus on Agentforce and a lot of big numbers there. Investors are asking me a lot
of questions about the changing pricing model dynamics going from a seat-based model to one that includes consumptive elements and how
that nets out. So I was hoping you could give us some color in terms of what you guys are seeing thus far when you're doing these Agentforce
contracts.
Is it expanding the overall contract size? What kind of expansions are you seeing if you are seeing expansions and does the math net to be a good
positive for Salesforce as we move to a more consumptive model? Or are there any bumps in the road that we should (technical difficulty)
Question: Kirk Materne - Evercore Group L.L.C. - Analyst
: Yes. Thanks very much for taking the question. Brian and Marc, I was wondering if you could just talk about -- you referred to it a little bit, but you
know what, Agentforce builds, obviously, not every company is going to be ready to potentially go agentic today. But is Agentforce having a bit
of a halo effect around some of your other products. Meaning as we are on the journey to get more monetization from Agentforce, are you seeing
pickups or at least higher activity levels in some of your other products that, to Brian, to your point, sort of form this wholly -- this Trinity? Thanks.
Question: Raimo Lenschow - Barclays Capital Inc. - Analyst
: Hey, perfect. Congrats from me as well. And Marc, like with Amy and Brian, you lose some very, very experienced people on the team. What was
the thinking in terms of combining those two roles? And how do you see that playing out going forward? Thank you.
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FEBRUARY 26, 2025 / 10:00PM, CRM.N - Q4 2025 Salesforce Inc Earnings Call
Question: Brent Thill - Jefferies LLC - Analyst
: Thanks, Marc, just on DOGE and the impact of what the federal state (technical difficulty) I'm curious if you could discuss your role and what you
think this means for Salesforce.
Question: Mark Murphy - J.P. Morgan Securities LLC - Analyst
: Thank you so much. Marc, you had mentioned this labor arbitrage, and the jobs are going to evolve. When you think through the scale of that kind
of an opportunity, how much labor do you think you can augment or replace? For instance, could a company with 1,000 employees, slow its hiring
or stop hiring and just layer in a couple of hundred Agentforce spots and maybe accelerate its growth?
And then further to Brent's point, can we apply that concept to federal government agencies? If they have 3 million workers and some of them are
going to leave voluntarily, could they layer in hundreds of thousands of these Agentforce bots and see some greater efficiency?
Question: Kash Rangan - Goldman Sachs & Co. LLC - Analyst
: Hey, thank you very much. We'll miss you, Brian and Amy. Congratulations, Robin. One for you, Marc. There's a lot of talk about how we're moving
from model building and trading to the inference layer. And also as part of that shift to agentic technology, there's been a lot of debate about the
SaaS technology in the business model.
Can the SaaS tech stack that you built and pioneered, how does that fit into the Agentic world? Is there a risk that SaaS just becomes a crowd
database? It sounds really terrible, but I'm sure you have an opinion. I'd love to hear it. Thank you.
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