Salesforce Inc Q4 2025 Earnings Call Transcript - Thomson StreetEvents

Salesforce Inc Q4 2025 Earnings Call Transcript

Salesforce Inc Q4 2025 Earnings Call Transcript - Thomson StreetEvents
Salesforce Inc Q4 2025 Earnings Call Transcript
Published Feb 26, 2025
18 pages (12278 words) — Published Feb 26, 2025
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Abstract:

Edited Transcript of CRM.N earnings conference call or presentation 26-Feb-25 10:00pm GMT

  
Brief Excerpt:

...Operator Good day everyone. Welcome to Salesforce's fourth-quarter and full-year fiscal 2025 results conference call.(Operator Instructions) Also, this call is being recorded. I would now like to have the conference over to your speaker, Mike Spencer, Executive Vice President of Finance and Strategy and Investor Relations. Sir, you may begin. Mike Spencer ...

  
Report Type:

Transcript

Source:
Company:
Salesforce Inc
Ticker
CRM.N
Time
10:00pm GMT
Format:
PDF Adobe Acrobat
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The following is excerpted from the question-and-answer section of the transcript.

(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)

Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst : Excellent. Thank you guys for taking the question. Congratulations on a really strong end to FY25. I wanted to dig into the Agentforce opportunities, some really big numbers there in terms of the number of deals signed and really good revenue momentum there. Investors are asking me a lot and have a lot of questions on how the pricing model --


Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst : Sure thing. So congratulations on a very strong quarter. A lot of focus on Agentforce and a lot of big numbers there. Investors are asking me a lot of questions about the changing pricing model dynamics going from a seat-based model to one that includes consumptive elements and how that nets out. So I was hoping you could give us some color in terms of what you guys are seeing thus far when you're doing these Agentforce contracts. Is it expanding the overall contract size? What kind of expansions are you seeing if you are seeing expansions and does the math net to be a good positive for Salesforce as we move to a more consumptive model? Or are there any bumps in the road that we should (technical difficulty)


Question: Kirk Materne - Evercore Group L.L.C. - Analyst : Yes. Thanks very much for taking the question. Brian and Marc, I was wondering if you could just talk about -- you referred to it a little bit, but you know what, Agentforce builds, obviously, not every company is going to be ready to potentially go agentic today. But is Agentforce having a bit of a halo effect around some of your other products. Meaning as we are on the journey to get more monetization from Agentforce, are you seeing pickups or at least higher activity levels in some of your other products that, to Brian, to your point, sort of form this wholly -- this Trinity? Thanks.


Question: Raimo Lenschow - Barclays Capital Inc. - Analyst : Hey, perfect. Congrats from me as well. And Marc, like with Amy and Brian, you lose some very, very experienced people on the team. What was the thinking in terms of combining those two roles? And how do you see that playing out going forward? Thank you. REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies. FEBRUARY 26, 2025 / 10:00PM, CRM.N - Q4 2025 Salesforce Inc Earnings Call


Question: Brent Thill - Jefferies LLC - Analyst : Thanks, Marc, just on DOGE and the impact of what the federal state (technical difficulty) I'm curious if you could discuss your role and what you think this means for Salesforce.


Question: Mark Murphy - J.P. Morgan Securities LLC - Analyst : Thank you so much. Marc, you had mentioned this labor arbitrage, and the jobs are going to evolve. When you think through the scale of that kind of an opportunity, how much labor do you think you can augment or replace? For instance, could a company with 1,000 employees, slow its hiring or stop hiring and just layer in a couple of hundred Agentforce spots and maybe accelerate its growth? And then further to Brent's point, can we apply that concept to federal government agencies? If they have 3 million workers and some of them are going to leave voluntarily, could they layer in hundreds of thousands of these Agentforce bots and see some greater efficiency?


Question: Kash Rangan - Goldman Sachs & Co. LLC - Analyst : Hey, thank you very much. We'll miss you, Brian and Amy. Congratulations, Robin. One for you, Marc. There's a lot of talk about how we're moving from model building and trading to the inference layer. And also as part of that shift to agentic technology, there's been a lot of debate about the SaaS technology in the business model. Can the SaaS tech stack that you built and pioneered, how does that fit into the Agentic world? Is there a risk that SaaS just becomes a crowd database? It sounds really terrible, but I'm sure you have an opinion. I'd love to hear it. Thank you.

Table Of Contents

Salesforce Inc Q1 2026 Earnings Call Summary – 2025-05-28 – US$ 54.00 – Edited Brief of CRM.N earnings conference call or presentation 28-May-25 9:00pm GMT

Salesforce Inc Q1 2026 Earnings Call Transcript – 2025-05-28 – US$ 54.00 – Edited Transcript of CRM.N earnings conference call or presentation 28-May-25 9:00pm GMT

Salesforce Inc at Morgan Stanley Technology, Media & Telecom Conference Summary – 2025-03-04 – US$ 54.00 – Edited Brief of CRM.N presentation 4-Mar-25 9:50pm GMT

Salesforce Inc at Morgan Stanley Technology, Media & Telecom Conference Transcript – 2025-03-04 – US$ 54.00 – Edited Transcript of CRM.N presentation 4-Mar-25 9:50pm GMT

Salesforce Inc Q4 2025 Earnings Call Summary – 2025-02-26 – US$ 54.00 – Edited Brief of CRM.N earnings conference call or presentation 26-Feb-25 10:00pm GMT

Salesforce Inc at Barclays Global Technology Conference Summary – 2024-12-12 – US$ 54.00 – Edited Brief of CRM.N presentation 12-Dec-24 8:10pm GMT

Salesforce Inc at Barclays Global Technology Conference Transcript – 2024-12-12 – US$ 54.00 – Edited Transcript of CRM.N presentation 12-Dec-24 8:10pm GMT

Salesforce Inc at UBS Global Technology and AI Conference Summary – 2024-12-05 – US$ 54.00 – Edited Brief of CRM.N presentation 5-Dec-24 3:15pm GMT

Salesforce Inc at UBS Global Technology and AI Conference Transcript – 2024-12-05 – US$ 54.00 – Edited Transcript of CRM.N presentation 5-Dec-24 3:15pm GMT

Salesforce Inc Q3 2025 Earnings Call Summary – 2024-12-03 – US$ 54.00 – Edited Brief of CRM.N earnings conference call or presentation 3-Dec-24 10:00pm GMT

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Thomson StreetEvents. "Salesforce Inc Q4 2025 Earnings Call Transcript" Feb 26, 2025. Alacra Store. Nov 06, 2026. <http://www.alacrastore.com/thomson-streetevents-transcripts/Q4-2025-Salesforce-Inc-Earnings-Call-T16248371>
  
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Thomson StreetEvents. (2025). Salesforce Inc Q4 2025 Earnings Call Transcript Feb 26, 2025. New York, NY: Alacra Store. Retrieved Nov 06, 2026 from <http://www.alacrastore.com/thomson-streetevents-transcripts/Q4-2025-Salesforce-Inc-Earnings-Call-T16248371>
  
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