The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst
: Excellent. Thank you guys for taking the question. Congratulations on a really strong end to FY25. I wanted to dig into the Agentforce
opportunities, some really big numbers there in terms of the number of deals signed and really good revenue momentum there.
Investors are asking me a lot and have a lot of questions on how the pricing model --
Question: Keith Weiss - Morgan Stanley & Co. LLC - Analyst
: Sure thing. So congratulations on a very strong quarter. A lot of focus on Agentforce and a lot of big numbers there. Investors are
asking me a lot of questions about the changing pricing model dynamics going from a seat-based model to one that includes
consumptive elements and how that nets out. So I was hoping you could give us some color in terms of what you guys are seeing
thus far when you're doing these Agentforce contracts.
Is it expanding the overall contract size? What kind of expansions are you seeing if you are seeing expansions and does the math
net to be a good positive for Salesforce as we move to a more consumptive model? Or are there any bumps in the road that we
should (technical difficulty)
Question: Kirk Materne - Evercore Group L.L.C. - Analyst
: Yes. Thanks very much for taking the question. Brian and Marc, I was wondering if you could just talk about -- you referred to it a
little bit, but you know what, Agentforce builds, obviously, not every company is going to be ready to potentially go agentic today.
But is Agentforce having a bit of a halo effect around some of your other products. Meaning as we are on the journey to get more
monetization from Agentforce, are you seeing pickups or at least higher activity levels in some of your other products that, to Brian,
to your point, sort of form this wholly -- this Trinity? Thanks.
Question: Raimo Lenschow - Barclays Capital Inc. - Analyst
: Hey, perfect. Congrats from me as well. And Marc, like with Amy and Brian, you lose some very, very experienced people on the
team. What was the thinking in terms of combining those two roles? And how do you see that playing out going forward? Thank
you.
Question: Brent Thill - Jefferies LLC - Analyst
: Thanks, Marc, just on DOGE and the impact of what the federal state (technical difficulty) I'm curious if you could discuss your role
and what you think this means for Salesforce.
Question: Mark Murphy - J.P. Morgan Securities LLC - Analyst
: Thank you so much. Marc, you had mentioned this labor arbitrage, and the jobs are going to evolve. When you think through the
scale of that kind of an opportunity, how much labor do you think you can augment or replace? For instance, could a company with
1,000 employees, slow its hiring or stop hiring and just layer in a couple of hundred Agentforce spots and maybe accelerate its
growth?
And then further to Brent's point, can we apply that concept to federal government agencies? If they have 3 million workers and
some of them are going to leave voluntarily, could they layer in hundreds of thousands of these Agentforce bots and see some
greater efficiency?
Question: Kash Rangan - Goldman Sachs & Co. LLC - Analyst
: Hey, thank you very much. We'll miss you, Brian and Amy. Congratulations, Robin. One for you, Marc. There's a lot of talk about how
we're moving from model building and trading to the inference layer. And also as part of that shift to agentic technology, there's
been a lot of debate about the SaaS technology in the business model.
Can the SaaS tech stack that you built and pioneered, how does that fit into the Agentic world? Is there a risk that SaaS just becomes
a crowd database? It sounds really terrible, but I'm sure you have an opinion. I'd love to hear it. Thank you.
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