Five9 Inc Q3 2023 Earnings Call Transcript

The following is excerpted from the question-and-answer section of the transcript.

Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst : Good to see everyone. Mike, Dan, maybe I could ask you to double click on some of the Aceyus commentary, integration progress. You gave us some color on kind of how that's contributing to deal flow. I'm curious also, I mean, Aceyus in the past has been a business that's worked with other large contact center vendors in the space. How have you been treating that? How are you thinking about it now that you own the asset? Any color there would be interesting.

Question: Peter Marc Levine - Evercore ISI Institutional Equities, Research Division - Analyst : Maybe to add to that last question. I know you opened up the channel, I think, to do more pro services to start offloading that, I think, earlier this year. So maybe just walk us through kind of where that evolution is today? And then second one is to Barry, is I know there's a -- you talked about scaling up the 70% gross margins. Can you maybe help us frame the trajectory of when we get there? Is it more of the partners? Is it ARPU? Just help us understand trajectory to that 70% gross margin target.