Five9 Inc Q2 2023 Earnings Call Summary

The following is excerpted from the question-and-answer section of the transcript.

Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst : Congrats on the quarter. Dan, maybe one for you. I'd love to get any color on how that $42 million in enterprise bookings compares to maybe the past few quarters. I mean I don't think that's a metric you've shared with us in the past. And then the follow-up there would just be like anything you'd call out with respect to channel momentum? I mean is that being driven by international? Is it just

Question: Peter Marc Levine - Evercore ISI Institutional Equities, Research Division - Analyst : Mike, you mentioned something in your prepared remarks, 80% of the $1 million plus deals in the quarter had AI. So I guess if you look across your installed base today, what's the attach rate look like? And perhaps what's holding customers back from going all in? Is it they're just not ready internally with the data? Is it the macro? Is it budget? Just kind of help us understand what's really stopping customers from going all in. Squeeze in a second is just help us on pricing. I know there's a lot between how you charge other contact centers if it's on a per seat, per user basis. Or is it a consumption model? But just curious if you can share with us the conversations today that you're having with customers around pricing and AI?

Question: Matthew Alan Stotler - William Blair & Company L.L.C., Research Division - Analyst : Maybe just a follow-up on Aceyus. Interesting to see that acquisition. Obviously, I think the strategic rationale that you laid out made sense. Would love to maybe just double click on how you're thinking about the opportunity there, whether that's ultimately expanding the TAM, right, and any associated incremental monetization you can do there? Or is this more so just helps to open up maybe the on-prem TAM especially at market that maybe it was harder to crack or both. We'd love to get some additional thoughts there.