The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: All right. So let's dive right into it, Marc. You talked to a lot of CEOs worldwide. You've got a lot of customers. Broadly, what are CEOs saying about
their appetite to spend this year or next? Just give us a download on the environment based on what you see and hear with your business footprint?
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: You got to be really old to remember that one.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: I watched all four of them.
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SEPTEMBER 11, 2024 / 6:30PM, CRM.N - Salesforce Inc at Goldman Sachs Communacopia & Technology
Conference
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: I watched all four of those movies.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Yeah.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Yeah --
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Which is most often by the way.
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SEPTEMBER 11, 2024 / 6:30PM, CRM.N - Salesforce Inc at Goldman Sachs Communacopia & Technology
Conference
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Well, certainly, my partner, Jan, is.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Is the Agentforce is that droid we're looking for?
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SEPTEMBER 11, 2024 / 6:30PM, CRM.N - Salesforce Inc at Goldman Sachs Communacopia & Technology
Conference
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: I think they're shy.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Again, I think they're shy.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: So you laid out a lot there. If you --
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: I think I'll get to ask one more question and you'll finish from there.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: But to take that, the implications of that as customers get onto the platform and they use it, how does it filter through to what happens in their
business? How does it filter through into the terms of the size of their salesforces? How does it filter through in terms of the size of their marketing
forces?
You're obviously talking about things that make people more productive, but you're also talking about things that should create more efficiency,
too. It's hard to change processes in business. How do you think about how this will impact your customer base as people adopt this? What will
allow them to do strategically in terms of the way they operate?
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Big bank. Largest Canadian bank, big bank.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: More revenue and productivity with the same size.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: We do.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: So what is Salesforce -- because of this, what does Salesforce look like five years ago -- five years from now, that's different. How does it evolve
Salesforce?
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Well, it's super exciting. It's a bold ambition and we're going to be excited to watch you make progress. And I'm sure that the Dreamforce next
week will be awesome.
Question: Kasthuri Rangan - Goldman Sachs & Co LLC - Analyst
: Good luck. I really appreciate you're doing it.
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