The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: David Hynes - Canaccord Genuity LLC - Analyst
: Hey guys, nice to see the improving organic growth outlook. Good work there. Jack, it looks like the two products we're getting the most accolades
are RightAnswers and BA Insight. Obviously, knowledge management and enterprise search are pretty foundational to any AI strategy, which
makes me think there may be an underappreciated AI story at Upland. Can you just talk a little bit about that and maybe highlight some of the key
use cases you're seeing?
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MARCH 12, 2025 / 4:00PM, UPLD.OQ - Q4 2024 Upland Software Inc Earnings Call
Question: David Hynes - Canaccord Genuity LLC - Analyst
: Yeah. Perfect. That's helpful color. Mike, maybe a follow up for you. Just where are we in the asset unwind strategy? Like how much recurring
revenue do you think there still is left to come out of the model? And then maybe a follow up to that, like the $18 million that was divested this
year, like what were the net proceeds to Upland for those businesses?
Question: David Hynes - Canaccord Genuity LLC - Analyst
: Okay. All right. Perfect. Awesome. All right, I'll hop back in the queue. Thank you guys.
Question: Jeff Van Rhee - Craig Hallum - Analyst
: Mike, just to follow up on that last one, just to be clear, you said $10 million for the businesses. That's $10 million in total, not $10 million per?
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MARCH 12, 2025 / 4:00PM, UPLD.OQ - Q4 2024 Upland Software Inc Earnings Call
Question: Jeff Van Rhee - Craig Hallum - Analyst
: Okay. Got it. So high level just maybe check on the -- they see, $150 million preferred that they did in July of '22. A lot of the skill sets that they were
bringing were around sales. I know you focused a lot on that. Obviously, your guide is suggesting you're getting some traction. Just love maybe a
brief fly by, very brief history lesson on what's going on with go-to market; where we were, where we are, what you think we're going to do this
year?
Question: Jeff Van Rhee - Craig Hallum - Analyst
: And on the debt, how do you think about timing? I mean, obviously it sounds like you're going to chip away. I think you said maybe up to $2 million
a month. And then in what, '26, latter '26, I remember August, you've got the debt coming due. So obviously, presumably, you end up with a higher
rate and maybe you delay the renewal. Just how do you think about the timing of taking out the existing debt?
Question: Jeff Van Rhee - Craig Hallum - Analyst
: Yeah, got it. And maybe one last in terms of the guide for Q1 $59 million to $65 million on the revenues, particularly wide range given this this late
in the quarter. I mean, maybe you have something to do with the divestor's? Not sure, just the width of the guide and thoughts why so wide.
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MARCH 12, 2025 / 4:00PM, UPLD.OQ - Q4 2024 Upland Software Inc Earnings Call
Question: Jeff Van Rhee - Craig Hallum - Analyst
: Yeah, okay. I think that's it for me. Appreciate it. Thanks guys.
Question: Alex Sklar - Raymond James & Associates, Inc. - Analyst
: Michael or Jack, just wanted to go into some of the nice major account expansion that you had this quarter. So a couple questions here on core
net dollar retention improving. Just some more color on what you saw on some of the different components that built up to that blended 96%
number. How was gross retention versus expansion and then even with expansion, any help between pricing versus some of the cross sell up so?
Question: Alex Sklar - Raymond James & Associates, Inc. - Analyst
: Okay. Great. And then, Mike, maybe one for you (technical difficulty) are you going to add on there, I apologize.
Question: Alex Sklar - Raymond James & Associates, Inc. - Analyst
: Okay. Perfect. FX, 30% of revenue outside the US, I know some of that's in the Sunset Asset, but that 2.5% core growth, is that a constant currency
figure? Is that all in? Any help on how much FX is impacting the outlook?
Question: Alex Sklar - Raymond James & Associates, Inc. - Analyst
: Okay. Great. Thank you both.
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