The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Maxim Matushansky - RBC Capital Markets, Research Division - Analyst
: I'm wondering if you can provide some color into the RFP activity occurring in higher ed. Are you seeing any slipping of deals from last year, like
2022, into this year or changes in the competitive environment? I'm just trying to get a sense of if the environment or what you're seeing is any
different from, say, a quarter ago or even half a year ago, when you kind of put out the new midterm operating target model?
Question: Maxim Matushansky - RBC Capital Markets, Research Division - Analyst
: And you had impressive customer growth in the last few years, but that kind of slowed to single-digit growth in this past year. Can you help clarify
what factors led to that? Is that the same kind of slower softness in bookings that you're referring to? And whether you expect the customer count
growth to accelerate in fiscal '24? Or whether we should expect more from revenue per account kind of contributing to that growth?
Question: Maxim Matushansky - RBC Capital Markets, Research Division - Analyst
: And last one for me. I'm just wondering if you can help break down even directionally your performance by the higher ed, K-12 and corporate
segments? And whether you see any notable differences in terms of revenue growth or new customer acquisition between the 3?
Question: Meng Shao - National Bank Financial, Inc., Research Division - Analyst
: I just want to ask about the update on the current labor market and your headcount policy for 2023?
Question: Meng Shao - National Bank Financial, Inc., Research Division - Analyst
: Yes, that's right, as well as your headcount policy.
Question: Meng Shao - National Bank Financial, Inc., Research Division - Analyst
: Okay. Could you also give us an update on D2L Wave? I know you guys recently announced that expanded post-secondary options. I'm just curious
if you can share some of the customer feedback. And also from a products perspective, it's been a year since D2L Wave was released. So do you
think it's now ready to scale?
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