...A. Highlights: Co. remains in a time of unprecedented challenges for individuals, employers and health system broadly, particularly frontline clinicians, including UNH's. 1. Health systems, worldwide, have been and continued to be stressed. a. b. Health system has come together in ways previously not seen, powerful, multi-dimensional response to support patients, physicians and communities. 2. Couldn't be prouder of or more grateful to more than 325,000 women and men of this enterprise. They work each day under difficult conditions with clinicians comprising well more than third of total to advance high performing health care system one built on personal human connections enabled through information and technology and supported by strong alignment of physician-led value-based delivery of care. a. 3. With all that's transpired in 2020, finished 2020 responsibly and strongly. Delivered meaningful advances in NPS and employee engagement, financial results well above upper end of expectations,...