The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: So hey, Riccardo. Hey, Lisa. How you are doing.
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Good, thanks. Just in terms of the customers that you lost. When you had that issue with the bottle manufacture. Do you have a percentage of the
ones you re-signed? Is it about half of them, 75%. Just trying to understand where that's at and then what the opportunity is going forward with
those customers as well as the new customers with the Cartons?
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: And in terms of that new bottle manufacturer, when will that be up 100% running so that it can completely replace what you lost on.
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay. And just to be clear, on the 30% to 40%, is that the amount of customers you've lost and haven't been able to get back or is that the amount
-- those is 30% to 40%, the percentage of customers you been able to get back.
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay. So that means you believe record of 60% to 70% of the customers that you lost found other companies to do business with.
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: They're waiting?
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay, got it. Okay. Thanks
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay that's --
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay. And then lastly, for some of the agreements that you signed this quarter, when will you be able to start shipping products to those customers
that were signed this quarter?
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: They started already? And the other (technical difficulty) before the end of the year -- by the end of the year.
Question: Anthony Vendetti - Maxim Group LLC - Analyst
: Okay, great. Alright, I'll hop back in the queue, thanks.
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