The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Stephen MacLeod - BMO Capital Markets Equity Research - Analyst
: And congrats on a great solid performance. Just had a couple of questions, lots of great color so far. So I just wanted to turn a little bit on the closed
stores. Brian, I think in your prepared remarks, you mentioned -- or maybe it was Todd, I can't remember. But you mentioned something about
curbside pickup and buy online, pick up in store. Is -- are those new offerings for Aritzia? I was also under an impression that you didn't have curbside
pickup previously?
Question: Stephen MacLeod - BMO Capital Markets Equity Research - Analyst
: Right. Okay. No, I see that. That's great. And I was just curious if you could give a little bit of color around rent abatements in the quarter. Are you
able to quantify sort of what that number was?
Question: Stephen MacLeod - BMO Capital Markets Equity Research - Analyst
: Okay. That's helpful. And then I just had -- just wanted to get a little bit of color around, Jennifer, you mentioned the Clientele app, and it sounded
like it was something that was being rolled out. So I'm just wondering if you could give an update on where you are in terms of that as a specific
investment?
Question: Stephen MacLeod - BMO Capital Markets Equity Research - Analyst
: Right. Okay. That sounds great. And then maybe just finally, Todd, I missed some of your commentary around the gross margin outlook. And you'd
highlighted some of the puts and takes. And I was just wondering if you could just quickly gloss over that.
Question: Meaghen Annett - TD Securities Equity Research - Analyst
: Could you talk a bit more about how traffic patterns at boutiques trended through the quarter? And at what level did you see store productivity
peak?
Question: Meaghen Annett - TD Securities Equity Research - Analyst
: That was more so a question as to where store productivity was when we saw cases really come down and perhaps people were returning back
to stores to get out of the house and whatnot during that period. Did we see productivity get back up to 100% at any point in time?
Question: Meaghen Annett - TD Securities Equity Research - Analyst
: Okay. That's great color. And then wondering if you can give any details on the progress being made, maybe more so internally with respect to
product expansion. Is there anything to note that maybe the consumer isn't seeing yet? Can you talk specifically about any new categories you
might be introducing in the near term?
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JANUARY 13, 2021 / 9:30PM, ATZ.TO - Q3 2021 Aritzia Inc Earnings Call
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