Rollins Inc Q2 2025 Earnings Call Transcript

The following is excerpted from the question-and-answer section of the transcript.

Question: Timothy Mulrooney - William Blair - Analyst : I was hoping you could unpack the residential performance a little bit in the quarter. It looks like organic growth was 4.9%. Can you maybe unpack that between the recurring component and onetime services? And maybe touch on residential lead volumes as you were moving through the second quarter, exiting the second quarter and the first couple of weeks here in the third quarter?

Question: Timothy Mulrooney - William Blair - Analyst : Yes. That's all great color. And I do want to dig in a little bit more on one thing that you had mentioned there, Jerry. It's something I've been wanting to ask for a while around generative AI and its impact on your business, both on the revenue and cost side. Because on the revenue side, I'm wondering if you're taking any steps to optimize how Rollins appears on generative AI searches for pest control solutions. I mean I know today, SEO is standard practice in the industry. But at one point, that was a novel approach, right? So it sort of feels like generative AI search optimization might be that at some point. And also then on the cost side, I'm curious if you're seeing any areas where you could leverage this technology, particularly as it relates -- we've seen how fast the functionality has expanded for chat bots and AI voice over the last couple of years.

Question: Ronan Kennedy, CPA - Barclays Services Corp - Analyst : This is Ronan Kennedy on for Manav. I don't think you typically quantify contributions from the organic growth algo, but could you please provide context or some color on the contributions from pricing, volume, and your momentum from the multi-brand strategy?

Question: Ronan Kennedy, CPA - Barclays Services Corp - Analyst : And if I may, a multifaceted question on margins, please. You talked about the benefit of pricing productivity, leverage across key cost categories for the peak season spend, the legacy auto claims. What was the impact of investments? And what would the adjusted incremental margins have been? And then lastly, can you provide context on the update to the guided incrementals of approaching -- It was previously approaching 30%. And now I think it's the range of 25% to 30%. So some context around that, please? REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies. JULY 24, 2025 / 12:30PM, ROL.N - Q2 2025 Rollins Inc Earnings Call

Question: Yehuda Silverman - Morgan Stanley & Co Ltd - Analyst : This is Yehuda Silverman on for Toni Kaplan. I had a quick question on M&A in the quarter. Decent amount of transactions [line], including Saela headlining. Just curious how you're seeing valuations and the competitive market in general?

Question: Yehuda Silverman - Morgan Stanley & Co Ltd - Analyst : Great. And just a follow-up on what you mentioned before about the stronger demand in June flowing into July. Is that mainly in residential or across all segments?

Question: George Tong - Goldman Sachs - Analyst : Can you elaborate on the legacy auto claims that impacted margins this quarter? How predictable are these? And do you expect future margins to be affected?

Question: Peter Keith - Piper Jaffray Inc - Analyst : I wanted to ask about the growth investments. So I think you started this about four quarters ago. Are you now lapping growth investments so that that pace of spend comes down? And then now that you're sort of a year to this, how do you feel about those investments driving some returns and perhaps some increased sales?

Question: Peter Keith - Piper Jaffray Inc - Analyst : Okay. And the SG&A leverage -- or I guess the deleverage was not as significant as the last couple of quarters, so it seems like you're picking up on some areas of the business that are seeing leverage despite the growth investments. Could you unpack that a little bit? And is there anything evolving in the model where you're seeing more, I guess, improved expense control?

Question: Jason Haas - Wells Fargo Securities LLC - Analyst : If I look at the incremental margins, it looks like you're guiding to 25% to 30% for the full year. And based on our math at least, that would imply incremental margins in the mid-30% range in the second half of this year. I know you're sort of lapping over the investments, but I just want to make sure that that's the right way to think about it because it does imply quite a big step up from where you were in Q2 even after backing out the legacy order claims.

Question: Joshua Chan - UBS AG - Analyst : I guess Jerry mentioned that there were some weather impacts in the quarter. I was just wondering geographies you saw those in? And would you consider as we kind of roll into July here, given the strength that you're seeing in the backlog, that the weather has kind of pretty much normalized at this point? Thank you.

Question: Joshua Chan - UBS AG - Analyst : Sure. Okay. That makes a lot of sense. I guess you mentioned that also despite the choppy organic revenue, that the sales records that you guys were achieving in June, so does that reinforce your confidence for the rest of the year in terms (technical difficulty) -- how you're thinking about sort of the sales records that you've been achieving?