The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Mark Josefson - Pareto Securities AS, Research Division - Analyst
: Great set of figures. Well done again. I had a question with respect to the strength in e-commerce. I think last year, you indicated that you're actually
making some investments in some specialized depots just to service the e-commerce business. I like an idea in terms of off the e-com that you're
doing now or the click-and-collect is in store, but how much of that e-com business is actually serviced in store by your employees? And how much
can you do remotely away from the store base?
And then the second question with respect to the gross profit or with respect to sourcing, et cetera. I mean, we have commented in recent quarters
that the gross profit has been under pressure, largely because of the higher rate of growth with e-commerce. That still continues to be the case,
namely the growth in e-commerce, yet you've got a nice improvement in the gross margin there. I think that's not out of line with what we've seen
elsewhere in the sector. But I'd just like some color with respect to your outlook with margins going forward. Or rather, do you see any issues with
respect to source, which we are increasingly hearing of, in other quarters?
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SEPTEMBER 30, 2021 / 6:30AM, HBH.DE - Q2 2022 Hornbach Holding AG & Co KGaA Earnings Call
Question: Mark Josefson - Pareto Securities AS, Research Division - Analyst
: Exactly that, yes.
Question: Mark Josefson - Pareto Securities AS, Research Division - Analyst
: Okay. That answered both those questions. I just have a third, if I may. I think you alluded to a slight acceleration with the store opening program
next year. Can you give us some -- an early feel on where the new stores might be?
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SEPTEMBER 30, 2021 / 6:30AM, HBH.DE - Q2 2022 Hornbach Holding AG & Co KGaA Earnings Call
Question: Thomas Maul - DZ Bank AG, Research Division - Analyst
: I have just one actually. Could you please give us an update on your BODENHAUS concept? What's new here? What do you plan?
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