The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Matthew George Hedberg - RBC Capital Markets, Research Division - Analyst
: Great. I'll offer my congrats as well. Gina, you talked about a strong pipeline exiting 4Q and obviously delivered a strong quarter here. How do you
feel about the pipeline as we enter the quarter? And obviously, there's been some additional volatility in financial services, and it sounds like that
was fairly stable for you guys this quarter. But maybe talk about the visibility you have entering the quarter.
Question: Matthew George Hedberg - RBC Capital Markets, Research Division - Analyst
: See you in a couple of weeks.
Question: Kasthuri Gopalan Rangan - Goldman Sachs Group, Inc., Research Division - Analyst
: Great start to the year, Bill and team. But curious, the strategy to expanding the base of customers, you've done a great job. You've got 7,700
customers, a lot of million dollar wins. But if you look at enterprise software beyond $10 billion to $15 billion, $20 billion in revenue, those companies
have always had a base of the pyramid that has a big chunk of commercial customers, SMB customers. I'm curious how you think about ServiceNow's
strategy to expand the base of the pyramid going forward.
Question: Karl Emil Keirstead - UBS Investment Bank, Research Division - Analyst
: Maybe this one for Gina. Gina, on the call 3 months ago, when you were asked about the shape of the CRPO trajectory throughout the year, you
guided to a deceleration throughout calendar '23. Just given that you outperformed in Q1, and conversely, the 2Q CRPO guide is a little bit below
expectations, is that still the right framework to think about the second half?
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APRIL 26, 2023 / 9:00PM, NOW.N - Q1 2023 ServiceNow Inc Earnings Call
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