...Good afternoon and thank you for joining this Yellowstone Advisory webinar. Today's company presenting is Capita, and we're delighted to have with us Adolfo Hernandez, the CEO; and Stephanie Little, Deputy Director of Investor Relations. Before we start the presentation, I'd like to go through a few points of admin. Hopefully, you should all be able to see a poll on the screen, and I could ask you please to respond to that. And the format today is we'll have a presentation from Adolfo and Stephanie, and then we'll go on to Q&A. (Event Instructions) We've had a few questions coming in ahead of time, and we'll endeavor to cover as many questions as we can during the time we have available. I'm going to keep that poll up for a while, but it looks like we have about 80% of attendees today are holders of Capita, and 20% are non-holders. I think that's all the admin points covered. I'd now like to hand over to Stephanie Little to start today's presentation. Stephanie Little ...