Capita PLC Strategy Update Transcript - Thomson StreetEvents

Capita PLC Strategy Update Transcript

Capita PLC Strategy Update Transcript - Thomson StreetEvents
Capita PLC Strategy Update Transcript
Published Jun 13, 2024
27 pages (21629 words) — Published Jun 13, 2024
Price US$ 54.00  |  Buy this Report Now

About This Report

  
Abstract:

Edited Transcript of CPI.L corporate analyst meeting

  
Brief Excerpt:

...Good afternoon, afternoon everyone. Thanks for making it here today. I know it's quite an eventful day, a lot of things in the media and [BC] out there. So truly appreciate you taking the time to be a couple of hours with us this afternoon. Whether you're here in the room or your watching this through the webcast live. Then the last time I was in this room doing a similar I guess presentation was back on March 6. When we were sharing with you the 2023 results. Being at the time I had been all of or maybe seven weeks in the company. I had to present 2023 results, but I think the most important part was to have the opportunity to share with you all some of my early findings and observations from the business and from all the meetings and travel that I have done into the operations. And for those of you in the room or on the webcast who may remember that, I started talking about some of these very good themes that were emerging early on only seven weeks that is strong foundations that this...

  
Report Type:

Transcript

Source:
Thomson StreetEvents
Company:
Capita PLC
Ticker
CPI.L
Time
1:00pm GMT
Format:
PDF Adobe Acrobat
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The following is excerpted from the question-and-answer section of the transcript.

(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)

Question: David Brockton - Deutsche Numis - Analyst : Good afternoon. It's David Brockton from Deutsche Numis. Can I ask two questions, please? The first one in relation to Experience, You've clearly said that the opportunity in contact centers where margins are very low. Can you just touch on whether that underperformance is consistent across the regions of that division? And as you implement more offshore and more technology and presumably into existing contracts, how quickly can you do that? That's the first question. Maybe I'll stop there and do the other one after.

Question: David Brockton - Deutsche Numis - Analyst : The second question is also related to the greater technology, machine learning, and AI across the business. Can you just explain the dynamic as to, as that occurs, is there a risk, if you like, the size of the contracts, business progresses are smaller and that could add to reduce the revenue growth of the businesses as those contracts rebase? And can you maybe touch on as you implement more standardization, how does that impact the stickiness of the customer base when it comes to renewal? Does it increase it or does it reduce it?

Table Of Contents

Full Year 2024 Capita PLC Earnings Presentation Transcript – 2025-03-05 – US$ 54.00 – Edited Transcript of CPI.L earnings conference call or presentation 5-Mar-25 9:00am GMT

Capita PLC Private Investor Webinar Transcript – 2024-09-23 – US$ 54.00 – Edited Transcript of CPI.L conference call or presentation 23-Sep-24 2:00pm GMT

Half Year 2023 Capita PLC Earnings Presentation Transcript – 2023-08-04 – US$ 54.00 – Edited Transcript of CPI.L earnings conference call or presentation 4-Aug-23 8:00am GMT

Capita PLC Private Investor Webinar Transcript – 2023-05-09 – US$ 54.00 – Edited Transcript of CPI.L conference call or presentation 9-May-23 11:30am GMT

Full Year 2022 Capita PLC Earnings Presentation Transcript – 2023-03-02 – US$ 54.00 – Edited Transcript of CPI.L earnings conference call or presentation 2-Mar-23 9:00am GMT

Half Year 2022 Capita PLC Earnings Call Transcript – 2022-08-05 – US$ 54.00 – Edited Transcript of CPI.L earnings conference call or presentation 5-Aug-22 8:00am GMT

Full Year 2021 Capita PLC Earnings Presentation Transcript – 2022-03-10 – US$ 54.00 – Edited Transcript of CPI.L earnings conference call or presentation 10-Mar-22 9:00am GMT

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MLA:
Thomson StreetEvents. "Capita PLC Strategy Update Transcript" Jun 13, 2024. Alacra Store. May 13, 2025. <http://www.alacrastore.com/thomson-streetevents-transcripts/Capita-PLC-Strategy-Update-T15913010>
  
APA:
Thomson StreetEvents. (2024). Capita PLC Strategy Update Transcript Jun 13, 2024. New York, NY: Alacra Store. Retrieved May 13, 2025 from <http://www.alacrastore.com/thomson-streetevents-transcripts/Capita-PLC-Strategy-Update-T15913010>
  
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