An experienced and constant workforce, which has now been bolstered by the integration of CQ Service SpA (CQ Service). A good level of training delivered and aimed at developing staff at all levels. Robust business planning and internal audit and risk management disciplines, which are subject to regular reports to the Bank of Italy. An effective and automated information technology (IT) platform with a range of tools allowing Zenith to function effectively across a variety of activities, including master servicing. Zenith has increased the number and gross book values of portfolios for which it is master servicer. The company has developed a number of relationships within the market, which have created a diverse client base and income stream. An effective
