Experienced management team with additional leadership added to various areas throughout the organization. New managers with good experience levels; however, this lowers the overall tenure averages. Higher staff turnover year over year, but it remains comparable to peers. A solid quality control area with multiple levels of controls. New technology to improve controls and process efficiency. Commitment to growing the portfolio, which may affect operation performance. Standard&Poor's Ratings Services' residential prime and special servicer rankings for Shellpoint Mortgage Servicing (Shellpoint) are ABOVE AVERAGE. On Oct. 6, 2015, we affirmed these rankings (please see "Shellpoint Mortgage Servicing ABOVE AVERAGE Residential Primary And Special Servicer Ranking Affirmed; Outlook Is Stable"). The outlooks for these rankings are stable. The rankings reflect
