Generally competitive experience levels and tenure; Turnover rates (once an issue) now are similar to peer averages; Very robust internal control environment, with multiple levels of audit; Training program is quite comprehensive, especially for offshore employees; Organizational changes, especially regarding default management, to enhance productivity and independence; Respectable technology environment; Proven ability to board large acquisitions; and Servicing metrics remain generally favorable, comparing well with other servicer we follow. It remains to be seen if Ocwen can maintain its performance while pursuing its ambitious growth plans over the next 12 to 18 months. Increasing regulatory scrutiny may result in less expansion than currently planned, which may affect Ocwen's ability to fulfill its obligations under the Consumer Financial Protection Bureau (CFPB)
