Experienced and tenured senior management team; Effective and comprehensive employee training and development program; Historically low mortgage loan delinquency rates; Integrated and effective technology systems; Continued financial support and implicit guarantee from the U.S. government; Comprehensive subservicer (Seller/Servicer) oversight program; A sound audit and control environment, albeit with a longer-than-average internal audit cycle compared to those of most servicers; Homogenous multifamily property portfolio, with no other commercial property types; and Federal Housing Finance Agency (FHFA) conservatorship, with an uncertain future. S&P Global Ratings' commercial loan master servicer ranking is ABOVE AVERAGE for Freddie Mac Multifamily Asset Management and Operations (AMO). The outlook is stable. The ABOVE AVERAGE ranking primarily reflects our positive view of the company's experienced senior management team,