Employee training and development program; Historically low mortgage loan delinquency rates; Integrated and effective technology systems; Financial support and implicit guarantee from the U.S. government; Solid audit and control program; Experienced senior management team; and Comprehensive sub-servicer (seller/servicer) oversight program. Longer than average audit cycle (24 to 36 months); Homogenous multifamily property portfolio, with no commercial property types; and Currently in conservatorship, with an uncertain future. Standard&Poor's Ratings Services' assigned an overall ABOVE AVERAGE ranking to Freddie Mac Multifamily Asset Management and Operations (AMO) as a commercial loan master servicer. The new ABOVE AVERAGE ranking reflects our view of the company's experienced management team and effective training, audit and technology systems, and comprehensive servicer oversight program. Our outlook