The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Shaun Robert Cousins - UBS Investment Bank, Research Division - Analyst
: Just a further question regarding online. Can you just talk a little bit about -- I guess it goes to that sort of commentary around the possibility of
spinning out online. And I think we've seen that happen in Canada and the like -- maybe just how important are the stores for your online business,
particularly maybe to what proportion sales click and collect versus sort of delivery? And is it a different customer that is shopping with you online,
on stores? Or do you have a significant overlap, please?
Question: Shaun Robert Cousins - UBS Investment Bank, Research Division - Analyst
: Very fair. And maybe sort of, I guess, a continuation of that question around what normal looks like. CBD has been an area of weakness in aggregate
for retail. You've got CBD expires, I believe, coming up in Brisbane and in Sydney. How are you thinking about the space, particularly, I think, in
Sydney, you've got quite a lot of space and you're probably over rather than underspaced in Sydney. How are you thinking about space ambitions
in that area? And what could that mean for the business in terms of do you get access to potentially lower rents? Or would it be a broader deal
with -- in that instant center group that has Sydney as well as many other of your stores? I'm just curious around how you're thinking about your
CBD space going forward?
Question: Shaun Robert Cousins - UBS Investment Bank, Research Division - Analyst
: And just finally, just in terms of -- if we think about your business, you've got access to tremendous brands in the beauty categories. You probably
would like to emulate that in the apparel sort of space there. How has the improved performance helping you get access to brands, particularly
the ability to offer sort of an online, off-line solution for -- and a way to get a really good reach throughout Australia to sort of key brand partners.
If you think about the success you've had with Polo, does that make it easier for you to go after and get access to other brands that particularly, on
an exclusive basis, that probably come with higher rather than lower margins?
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