The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Sherry Guo - BofA Securities, Research Division - Analyst
: Yes. Thanks, Brad, and thanks, Elena, for doing this. So you previously put into -- you've given us the framework for your long-term planning. I guess
could you kind of put us into the context with what you said before about greater than 35% revenue growth, you're expecting 1% to 3% of margin
expansion. Maybe walk us through what the sources of margin leverage are in this high-growth scenario versus lower growth.
Question: Sherry Guo - BofA Securities, Research Division - Analyst
: Got it. And given the benefits you're seeing from the pandemic in terms of margin in the short term, I guess how would this change going forward?
Question: Sherry Guo - BofA Securities, Research Division - Analyst
: Yes.
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NOVEMBER 09, 2020 / 7:00PM, BAC.N - Zendesk Inc Investor Meeting Hosted by Bank of America
Question: Sherry Guo - BofA Securities, Research Division - Analyst
: Awesome. And you mentioned obviously the marketing event, Relate, was virtual this year. I guess how did that affect your pipeline for the year
and maybe customer engagement as well?
Question: Sherry Guo - BofA Securities, Research Division - Analyst
: Great. Thank you, and I'll turn it over to Brad.
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