LegalZoom.com Inc Q4 2021 Earnings Call Transcript

The following is excerpted from the question-and-answer section of the transcript.

Question: Matthew Charles Pfau - William Blair & Company L.L.C., Research Division - Analyst : I wanted to ask on the partner revenue. So at this point now, are we sort of past this transition period of getting some of those old transactional relationships reworked into recurring ones? And then it seems like you expect to see some improvement in growth with that in the back half of 2022. But I guess, what needs to happen in order for the partner revenue line item to become a more material contributor to growth? REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies. MARCH 10, 2022 / 9:30PM, LZ.OQ - Q4 2021 LegalZoom.com Inc Earnings Call

Question: Matthew Charles Pfau - William Blair & Company L.L.C., Research Division - Analyst : Got it. And then one more for me on the transactional revenue side. Obviously, there's some difficult comps in the first half of the year that you're facing. But besides that, what sort of expectations are you factoring in? Or how are you thinking about business formations going forward and incorporate it into the implied guidance that you provided?

Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst : This is Jackson Ader on for Sterling. The first one, Dan, you mentioned that you were looking to shift maybe some marketing activities or kind of channel activities away from things that maybe weren't working toward things that you expect to have a better return. Can we just have some specifics or examples on where things are shifting from and where they're headed?

Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst : Okay. All right. Great. And then as a follow-up, we're spending a lot of time, obviously, on the business formation transactions. But I'm curious. What about on the personal side or the non-formations? Are you seeing any particular trends there? Are there any areas where you're really looking to invest for growth in the coming -- in '22 or beyond there?