The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Kasthuri Gopalan Rangan - Goldman Sachs Group, Inc., Research Division - Analyst
: Congratulations on an exciting finish to the fiscal year. Sasan, I wanted to get your thoughts on the Small Business Ecosystem. As
you look at the business a few years out, and it looks like clearly the company is having increasing success with payroll and payments.
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AUGUST 24, 2021 / 8:30PM, INTU.OQ - Q4 2021 Intuit Inc Earnings Call
But I'm curious, the outages with the small businesses perpetually underspend on IT, but that could be changing with digital
transformation.
So as you move slightly upmarket in Small Business and land bigger deals with QuickBooks Advanced, what are the things that you're
learning about that part of the market that suits into it particularly well, given that you've got a wide range of assets, AI, Credit Karma,
et cetera. So how do you bring those assets to bear in a way that you can get a big chunk of the IT spending that is -- that could
potentially be unleashed in the higher end as you move up market in the Small Business ecosystem.
Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst
: This is Jackson Ader on for Sterling tonight. The first one is on the Credit Karma side where you're expecting maybe to see some of
the pent-up demand return to more normal levels. We're just curious whether that is more driven on the -- in the core markets, or
some of the emerging markets.
Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst
: Okay. Perfect. And then a follow-up for Michelle. The TurboTax Premier SKU, I think, being better than maybe you had expected
entering the year. Can you just remind us what does Premier's retention rate look like relative to maybe the overall TurboTax platform?
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