The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Matthew George Hedberg - RBC Capital Markets, Research Division - Analyst
: John, a lot of good commentary on how you're helping customers navigate this difficult situation really in a world post-COVID where CIOs look to
embrace cloud even faster than before. Do you think this ultimately accelerates the importance of cloud-based monitoring? And perhaps, could
it help you even address your TAM faster than before?
Question: Matthew George Hedberg - RBC Capital Markets, Research Division - Analyst
: That's great. And then the other thing that really stood out to me, I think you noted 25 customers are now buying 3 or more of your products, which
is great. I'm wondering though, can you talk about that trend within new customers? In other words, are new customers now landing with higher
cadence of new products than, say, a year ago?
Question: Matthew Melotto Parron - JP Morgan Chase & Co, Research Division - Analyst
: This is Matt, on for Sterling. The first question was, just curious to see. Did you guys see customers need shifting? I mean, I'm guessing more of the
activity in terms of the uptake was more focused on the cloud versus on-prem. But I just wanted to get some more color on that front.
Question: Matthew Melotto Parron - JP Morgan Chase & Co, Research Division - Analyst
: Great. That's very helpful. And then just one follow-up maybe for Kevin. So long-term deferred declined sequentially. I was just trying to understand
if that was from customers that have -- that are doing shorter contracts? Or if there was something else there that we should be aware of?
Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst
: John, just in terms of the expansion opportunity. Can you just remind us where the average customer is in terms of percent of apps or stack that's
being monitored, and then maybe where some of your best customers are?
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