Kone Oyj Q3 2023 Earnings Call Transcript

The following is excerpted from the question-and-answer section of the transcript.

Question: Andrew James Wilson - JPMorgan Chase & Co, Research Division - Analyst : It's hopefully a couple of quick broad question. Just on the connected 24/7 offering, I'm interested, it feels like that's making a difference and you've kind of talked about making a difference in terms of the ticket price on a maintenance contract, but also in terms of share gain. I guess I'm interested whether you're seeing kind of a shift to the OEMs from the ISPs with regards to the connected offering. So I guess that's a broader market question. And then specifically, when you think about whether it be the retentions or whether it be winning the contracts from competitors. How do you feel you're performing when you can pay yourself to the other OEMs, appreciating that the business models are a little bit different. I kind of ask in the context of -- it's quite hard for us on the outside because I think all the company reported slightly differently. And also the business models are slightly different. So I guess just trying to get some kind of -- even if it's a qualitative perspective on that, that would be really helpful.