...A. Load-to-truck ratios remain near the low levels of 2019. B. And route guide depth in our managed service business of 1.15 in Q3, indicates that primary freight providers are accepting most of the contractual freight tendered to them, resulting in fewer spot market opportunities. C. In the freight forwarding market, ocean vessel and airfreight capacity continues to exceed demand, resulting in suppressed rates for ocean and airfreight. D. The result has been meaningful cost reductions and productivity gains across our business that are ahead of our stated targets. E. In our North American Surface Transportation business, our productivity improvements have translated into an 18% year-to-date increase in shipments per person per day. F. Assuming a typical seasonal volume pullback in Q4, we are on track to meet or exceed our target of 15% year-over-year improvement by Q4 of this year. G. From a cost reduction perspective, we reduced Q3 operating expenses and NAST by 22% year-over-year versus...
