The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Erik Paulsson - Nordea Markets, Research Division - Analyst
: It's Erik at Nordea. I have 2 questions. I'll start with the first 1 regarding those provisions of SEK 150 million. Are those related to a specific customer
segment? And can we expect continued provisions here for Q4 as well?
Question: Erik Paulsson - Nordea Markets, Research Division - Analyst
: Okay. And then my second and final one is regarding the price and wage balance going forward. What do you see there? Because you have quite
a good balance here in the quarter and has had that during the full of 2020. What do you see for Q4 and going into 2021?
Question: Sylvia Pavlova Barker - JPMorgan Chase & Co, Research Division - Analyst
: First question on the organic. You mentioned 1.5% positive in September. Could you maybe talk about the different regions a little bit? And within
that, I guess, what the impact was of additional COVID-related sales?
And then secondly, just going back to the provisions. So it seems like they're more broadly spread across the different regions, while in Q2, most
of your provisions were in North America. If we think about, I guess, Q4, what the movements might be at that point, is it fair to say that -- you have
been quite conservative over the last 2 quarters. So let's say, the health care provisions that you took in North America, you haven't necessarily
seen any actual impact on, so potentially some of that might come back in the P&L? And similarly, to what extent have you actually seen any bad
debts come through on the other part of these? And could we see actually some positives as we go through the next couple of quarters?
Question: Sylvia Pavlova Barker - JPMorgan Chase & Co, Research Division - Analyst
: Apologies, something went wrong with my line, so I couldn't say thank you for the answers on the previous ones. Could I just sneak in a quick
follow-up on that? Just you obviously commented on September. So thanks for that, but can you also give an indication on October, given we're
now kind of early November, just to see how the 1.5% might have developed 1 more month further in the year.
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