The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Matthew George Hedberg - RBC Capital Markets, Research Division - Analyst
: I'll offer my congrats again, guys, on the strong quarter. Hearing seat expansion within ITSM Pro is great, especially when there is
some investor questions about fewer IT developers in the Gen AI world. Could you put a little bit more context, I guess, a, on what
drove that; and b, given the history, Bill, that you have, what are the long-term trends for developers in this Gen AI world? CJ, obviously,
you can comment. I think you got some perspective there as well.
Question: Karl Emil Keirstead - UBS Investment Bank, Research Division - Analyst
: Gina, 3 months ago, you guys put up a solid quarter, but you did tell us that the FINS vertical, which is one of your largest, felt a little
wobblier. Macro uncertainty picked up. Do you mind just giving us an update with the passage of 3 months, how that vertical tracked
for ServiceNow in the quarter and how it might through year-end?
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