...A. Overview: Record profits, as business model performed as Co. would expect it to in this part of cycle. 1. Investments and customer relationships through early part of cycle, while cost of purchase transportation was rapidly increasing, are paying dividends as Co. retains and gains share with these customers through terms of agreements. a. 2. Strong results were again driven by significant operating margin expansion in North American Surface Transportation (NAST) business, as Co. further improved profitability of truckload and less than truckload businesses, and grew truckload volume in declining market. 3. Global Forwarding team delivered strong financial results, while benefiting from market share that they've gained over past couple of years. 4. YoverY, Robinson Fresh, Managed Services and European Surface Transportation businesses increased their adjusted gross profit. B. NAST: Adjusted operating margin 44.3%, up: 1. 970 BP YoverY. a. b. 830 BP sequentially. i. Due to improved profitability...