The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst
: This is Jackson Ader on for Sterling tonight. I think our first question really is on the large deals. I think, Barry, you've mentioned you were expecting
some potential disruption due to COVID. But signing 2 of the largest initial deals in the company's history certainly doesn't sound disruptive. So
there -- do you do deals actually that were maybe part of the pipeline and they were pulled forward because of the conditions out there?
Question: Jackson Edmund Ader - JPMorgan Chase & Co, Research Division - Analyst
: But I -- just a quick follow-up. I mean is it -- should the environment have an effect of accelerating these decisions because they just wanted the
deployments to get up and running faster with a cloud deployment?
Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst
: Congrats on the quarter. So Rowan, one of the topics that comes up in some of my customer conversations is just how much of the change we're
seeing in the industry is structural, right? So I'd be curious, in your perspective from your customer conversations, right, for those that had lots of
bodies in a traditional contact center, what are you hearing in terms of what the back-to-work model is going to look like in a post-COVID world?
Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst
: Yes. That's helpful color. And then, Dan, maybe a follow-up for you. Just what are you seeing in terms of sales cycles inside of the AT&T channel?
Question: David E. Hynes - Canaccord Genuity Corp., Research Division - Analyst
: Okay. Congrats on the momentum.
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