...A. Highlights: 1H20 has been unprecedented and trying time, as world grapples with COVID-19. 1. It has impacted personal lives, the way people interact, live and work. a. b. As Co. has managed through this dynamic period, it puts people first. 2. Pandemic has led to changes in way people shop. Created disruption that has forced people out of their habits. a. b. This has caused people to try new things. New experience they are having are resulting in change. i. c. Suddenly, buying cars online is becoming normalized. 3. Came into 2020 as market leader with bright future. Co. is market leader, because from beginning, its guiding light has been delivering best customer experiences available anywhere. a. b. To do that, recruited best people to take up Co.'s mission alongside it. Built culture of tireless energy and ambition and invested in technology infrastructure that are necessary to deliver on constantly-changing preferences and expectations of customers. i. ii. Done it all with genuine...
