...A. Highlights: Saw unprecedented volatility in freight industry. 1. Truckload net revenue per shipment increased substantially early, as cost of purchase transportation fell due to soft demand. a. i. This was followed by a sharp increase in cost of purchase transportation, as businesses reopened, demand for freight increased and number of active carriers declined, causing a significant decrease in net revenue per shipment, as Co. continues to honor its commitment to customers through these volatile market change. 2. From net revenue per shipment standpoint, each of these fluctuations on their own, would have been largest intra-qtr. changes that Co. experienced in over a decade. Despite this volatile environment, Co. was able to deliver solid performance across diversified business portfolio due to tremendous efforts of CHRW team members worldwide. a. b. Broadening of portfolio of services over past few years is a key piece of Co.'s growth story and expects that will continue to grow and...
