The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Gabriel Dechaine - National Bank Financial, Inc., Research Division - Analyst
: Just a question on the top line and I see the -- a couple of segments, like the U.S. was up year-over-year on margins and Canada was
up sequentially, we see that. But at the top of the house, quite a different story. Margins look like a low point for -- as long as I can
see. Anyway, just wanted to dive into that dynamic here because it's a bit way on your net interest income growth this quarter. And
I tie that mostly to the corporate segment. Is that something that you can explain a bit more and what we should expect to see?
Question: Gabriel Dechaine - National Bank Financial, Inc., Research Division - Analyst
: Right. It doesn't -- I mean you may not see it as meaningful, but we had negative net interest income growth for the first time in a
few years. I'm just -- that's something in the trading revenue noise perhaps that led to that?
Question: Gabriel Dechaine - National Bank Financial, Inc., Research Division - Analyst
: Okay. My next question, maybe for Victor. I know that last quarter about your appetite for M&A in the U.S. And I -- if you want to talk
generically about that, and maybe give me a sense of what you're kind of looking for? Is it more on the asset management side to
bulk up Atlantic Trust? Or is it a banking type operation you're looking to build? And maybe expand the borders outside of the
Midwest a little bit? If you can help me out there.
Question: Sohrab Movahedi - BMO Capital Markets Equity Research - Analyst
: A couple of, hopefully, quickies. Christina, you've mentioned the client relationship strategy. What do you look at to see if that's
working or not? Because the revenue growth in your segment, I think, has never been lower. So when does this translate into
something that is visible to us?
Christina C. Kramer - Canadian Imperial Bank of Commerce - Senior EVP and Group Head of Personal & Small Business Banking-Canada
So I think Victor spoke a little bit to that, Sohrab. So let me continue on. The metrics that we're looking at on client deepening and
client relationships are tracking well. They relate to client growth, client depths and client experience, and we're seeing across the
board positive trends. We've developed a proprietary metric that measures depth of client relationship that's consistent with our
strategy. We've seen substantial improvement over the last 2 years. Our measure of relationship depth is not simply a product use
count measure. And it looks at a number of factors, and I'd bucket them into 3: It looks at primacy of relationship, are we the primary
bank of the clients? Engagements, is the client actually engaged with banking with CIBC? And then the quality of relationship. So is
it a relationship traditional around product use count, a single product client or is it a high depth of relationship that we have with
clients. And we're seeing positive momentum in respect of the client depths of relationship metrics.
Again, as Victor mentioned, we do think over time, this is the right strategy and it will show out in our earnings. So while I am at it,
why don't we talk a little bit about the revenue side because that's really where we will end up seeing the growth there. We -- our
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MAY 22, 2019 / 12:00PM, CM.TO - Q2 2019 Canadian Imperial Bank of Commerce Earnings Call
margins remain strong and are improving, which is indicative of the underlying profitability and the discipline in the business. Its
volume has been lighter than our longer term targets, but has produced NII growth of 3.4% year-over-year on the back of margin
strength.
On the fee side, we have seen some headwinds that dragged overall revenue back to 1.8%. And part of this is noise due to IFRS 15,
as we discussed last quarter. And some of it is due to market and internal factors. But underlying these top line numbers, as I
mentioned, are the strong improvement in our depths of client relationship scores, the proprietary metric as well as positive client
net acquisition and reduced client attrition, and that really speaks to the quality that Victor was referencing, the quality of our earnings
as well the referral volume into other SBUs remained strong. So that combined with the investments we're making in advice and
products and in ease of doing banking, we believe will generate and improve our revenue growth over the medium term. So we
feel confident that we will achieve our Investor Day targets over that period.
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