The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Rocco Strauss - Arete Research Services LLP - Analyst
: Two questions for me, please. One on return rates, So if I understand that correctly, you are seeing a benefit from lower return rates due to the
product mix. On the one hand and on top of that, you're seeing faster return times during lockdown. So is there any way to kind of like break down
how much of the 2 drivers are actually structural, means driven by Zalando making returns easier, more efficient size guide, repeat orders of same
Question: Georgina Sarah Johanan - JPMorgan Chase & Co, Research Division - Analyst
: A few, please. The first one, just on partner program share in the quarter. Apologies if I misheard, but I think you said it more than doubled. But just
on my numbers, that would imply about a 20% share of Fashion Store GMV, i.e., going backwards versus H2 last year. So I just wondered if you
could perhaps correct my math on that if I'm wrong, please.
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MAY 06, 2021 / 7:30AM, ZALG.DE - Q1 2021 Zalando SE Earnings Call
My second question was on ZMS, I think you said that it was up over 80% externally. I was just wondering if you could explain, perhaps provide a
reminder of kind of what else goes into that line, and therefore, what was growing less strongly than that, please.
And then just finally, thank you for sharing your comments on Q2 so far being elevated. I was just wondering if you could provide a number on
that and perhaps a 2-year CAGR because I think, perhaps you're still cycling some more subdued growth at the start of the crisis last year. But any
color would be helpful.
Question: Jurgen Kolb - Kepler Cheuvreux, Research Division - Analyst
: Two questions. First, on this new collection where you can offer early access. How many of your brands are participating? Is there a first round and
a second round? Just in general, on what -- in what also speed you're going to have these early accesses?
And secondly, you mentioned that the new distribution warehouses will especially have or make it better for the Zalando Plus customers. Is that
related to same-day delivery, i.e., are you also planning to maybe do more by yourself on the same-day delivery? Or is that more on sending the
packages or the parcels in 1 goal, especially to the Zalando Plus customers?
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