The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Hasmukh Gala - Finvest Advisors - Analyst
: Bharat Bhai asked several important questions. Now I will just add 1 or 2 things. Will -- should we start reporting the VNB margin every quarter?
Because I think a lot of things which go in the background in the insurance company, which we are not aware of, but at least when you give VNB
margin, and if possible, the embedded value, like the other companies have started doing it, I think that 2 parameters will help us to understand
the direction which the life insurance company is taking. So what is your view on that, although we are not listed companies, but still for helping
the investors to appreciate the results better?
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JULY 23, 2020 / 5:30AM, BJFS.NS - Q1 2021 Bajaj Finserv Ltd Earnings Call
Question: Hasmukh Gala - Finvest Advisors - Analyst
: Okay. Okay, that would be great. My second question for BAGIC as well as BALIC is that going ahead, do you expect sizable chunk of claims to come
either COVID or non-COVID related like you very correctly mentioned in your presentation that lot of motor claims could come up, health claims
of non-COVID-related treatment could come up. So are we capable to handle all that? And how will it affect our finances?
Question: Hasmukh Gala - Finvest Advisors - Analyst
: Okay. My last question is on the crop insurance, what is your thinking? Like how will we move now, which are the states which we will cover up, et
cetera?
Question: Lalitabh Shrivastawa - Sharekhan - Analyst
: Yes, I wanted some -- on BAGIC business. We had -- this is an yearly renewing business. And we, as an insurer would have assumed a certain number
of hospitalization days for an average client for a particular age category. And so say suppose we have -- the average cover is around INR 2 lakhs,
and we have assumed x as a probable amount of expense claims to be paid. So 2 minus x is what is the margin that we have.
Now with the COVID situation, not only the probability of a 2-day or 3-day hospitalization has gone up, the expenses have also climbed, which
means that the margins that an insurance company would normally have would considerably come down for a lot of its customers if the pandemic
continues the way it is. So my question is that, are we expecting or are we -- how are we planning to address this?
Question: Kaushal Kishore Ojha - Max Life - Analyst
: My question is for BALIC. Is there any COVID deaths happened out of our customer base? How many claims have been received and how much we
have paid for because of unfortunate COVID?
Question: Kaushal Kishore Ojha - Max Life - Analyst
: How much deaths?
Question: Kaushal Kishore Ojha - Max Life - Analyst
: 9 deaths. Okay. And one more question I have. Briefly tell about retail protection through bank regular pay term product, how our sales have? And
how -- can I get some color on that without brokerage?
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JULY 23, 2020 / 5:30AM, BJFS.NS - Q1 2021 Bajaj Finserv Ltd Earnings Call
Question: Kaushal Kishore Ojha - Max Life - Analyst
: Briefly tell about the retail protection through bank, regular pay term product, how our sales have?
Question: Bunny Babjee - JM Financial Institutional Securities Limited, Research Division - Analyst
: On behalf of JM Financial, I would like to thank Mr. Sreenivasan and the senior management team of the insurance businesses and all the participants
joining us on the call today. Thank you, and have a good day.
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JULY 23, 2020 / 5:30AM, BJFS.NS - Q1 2021 Bajaj Finserv Ltd Earnings Call
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