...Good morning ladies and gentlemen. I hope you can all hear me clearly. Just a few announcements first of all, if you have a mobile telephone it would be a good thing to switch it off. We do have a webcast audience today, and therefore I would ask that if you have any questions, that you leave them to the end of the presentation, when there will be microphones so that the audience outside the room can both hear the question and the response. Alan and I will be going through the normal format, that is to say some specialist financial topics together with a full review of the business. I think because of the August 3, 2004 Trading Statement, which gave a very good indication of the 2004 numbers, I plan to spend rather more time than usual, once we've given you the full interpretation of the year's results, on the future outlook for our 4 business sectors and for the Company as a whole. First of all though, we need to cover the statutory reporting, which is after goodwill and exceptional items...
