Intuit Inc at Citi TMT Conference Summary

The following is excerpted from the question-and-answer section of the transcript.

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : No, it's great to hear. I mean, with 26 years at the company, I'm sure you've seen a lot of the tech transitions, a lot of background there. Maybe you can just kind of talk about how the Intuit product, how the platforms developed over the -- your 26 years there? And then maybe we can use that to kind of jumpstart in some of the AI agentic conversation that's very top of mind right now.

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : That's great to hear. May be just talk about AI, very top of mind. I mean, you've, I think, been working on building out your own AI capabilities within Intuit for almost a decade now. What have maybe been kind of the key learnings and how does that maybe set up Intuit in the platform for the future as we think about the agentic age?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : Now, that's great to hear. I'm going to dig into the portfolio a little bit more. But before we do that, I do want to ask about I guess the own internal initiatives, and I think you touched on it a little bit, but maybe how has all of the changes that you've made there, how is that beginning to, I guess, translate in terms of the efficiencies within the R&D or how is it translated into the pace of innovation and how much more quickly you can build products?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : That's great to hear. And I guess good plug for the Investor Day in two weeks on Thursday. Maybe it's a good time to start talking about how you're building AI into the product. And I think you mentioned you're thinking about the personas of customers and users, how does that kind of inform how you build out the range of products for your end customers?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : That's interesting. I guess with that kind of perspective, we think about what the Intuit product portfolio maybe looks like a few years from now, with agentic experiences maturing with just generative AI product that becoming more powerful. Just what does that look like? And maybe it helps to kind of frame, what is possible today versus a few years ago and maybe how that begins to progress even further?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : Okay. As you think about that, how do you, I guess then kind of go to the next step? How do you monetize that? How does it actually maybe show up in terms of how you generate revenue from it? Is it about driving cross sell and driving some of the broader portfolio? Or is it about layering these capabilities in and using that as a different lever for driving price over time?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : Okay. I guess I think you talked a little bit about maybe changing the interface for how customers interact with Intuit or interact with the platform. How does that maybe change the go to market approach? How does that change the -- some of the upsell and cross sell mechanisms that -- to your point, it traditionally looked maybe like an ad, but you're trying to change that. So just how does that look different today or moving forward?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : Okay. That makes sense. That makes sense. I'm going to shift gears a little bit and just I think we hear a lot of concerns from investors on AI impact to software, what that means for SaaS? And I think we hear about the death of SaaS sometimes, but it would be great to kind of get your perspective on how you think about the market? How does Intuit maybe, stay ahead of the competitors in the space? How do you think about building out products that when there is this kind of air of disruption right now? REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies. SEPTEMBER 03, 2025 / 12:50PM, INTU.OQ - Intuit Inc at Citi TMT Conference

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : Okay. That's great to hear. I want to -- I know we're kind of getting your time here, but just as we think about the last couple of minutes, just what is maybe the future of Intuit look like, as you build out these broader agenda capabilities, maybe how is the portfolio different, a few years from now, five years from now, if we're talking here at City 2030? What does Intuit look like? How is it different?

Question: Steven Enders - Citi Infrastructure Investments LLC - Analyst : I think it's a great place to leave it. Alex, I want to thank you so much for being here and the broader Intuit team. So thanks again so much.