The following is excerpted from the question-and-answer section of the transcript.
(Questions from industry analysts are provided in full, but answers are omitted - download the transcript to see the full question-and-answer session)
Question: Betsy Graseck - Morgan Stanley - Analyst
: Yes. So now that I've got everybody warmed up post disclosure read. Brian, 15 years as Bank of America's CEO drive responsible growth
and seeing the significant changes in the operating environment in the industry overall over the past 15 years, it's -- I'm thrilled to have you
here to talk through how you see the current environment and the forward look.
So first off, can we talk a little bit about the current operating environment, given the considerable amount of policy uncertainty that we had
at the beginning of the year and even running through to today. So let's start a little bit with the macro on the consumer. How are you seeing
the consumer spending, deposits, overall health?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Interesting. So -- but small business, how you feel small business is doing?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. Let's switch to the corporates, the largest customers that you work with? What's the outlook there for investment given the volatility
that we've had?
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JUNE 11, 2025 / 2:30PM, BAC.N - Bank of America Corp at Morgan Stanley Financials Conference
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. Let's dig in a little bit on the consumer bank, and we'll go through each of the business lines. But starting with the consumer bank,
you have a dominant retail banking franchise with a very strong national brand. I would expect that Bank of America is one of the most
well-recognized consumer brands out there. Can you talk to what has been key in driving your deposit, your checking account growth? I
think it's been something like 25 consecutive quarters of net new checking account growth.
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. 99% plus --
Question: Betsy Graseck - Morgan Stanley - Analyst
: Yes. Okay. And so you're everywhere, you have the product set, you have the digital capabilities. What's the driver of growth in consumer
from here?
Question: Betsy Graseck - Morgan Stanley - Analyst
: And I know card is something you focus on your depositor customers with. Would you ever think about on card as a way to attract new
customers?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Super. That was very helpful. And so the profit growth dynamic is clearly being toggled efficiently. Can we turn to Wealth and just talk a little
bit about very broad-spectrum wealth channel that you have wealth business, I should say, across Merrill, the private bank as well as just
your affluent offering as well. Can we talk a little bit about what you're doing to drive growth and profitability in wealth?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Great. Okay. And what about driving growth through financial adviser acquisition? How important is that?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. But it seems like there could be even better?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Got it. Okay. Great. Let's turn to Capital Markets, where clearly you've been investing in the markets business, and you are the only firm to
grow sales and trading revenue year on year for 12 consecutive quarters, which was very impressive.
Question: Betsy Graseck - Morgan Stanley - Analyst
: What -- I'm sorry?
Question: Betsy Graseck - Morgan Stanley - Analyst
: This one should be 13?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. Just want to make sure I heard that right. So where have you made the investments to generate that kind of result? And what's been
most impactful there?
Question: Betsy Graseck - Morgan Stanley - Analyst
: What about the international side? 40% is coming of your revenues in markets and banking, I think, is coming from international. Is that right?
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JUNE 11, 2025 / 2:30PM, BAC.N - Bank of America Corp at Morgan Stanley Financials Conference
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. So just to make sure that we got the comments about the quarter, you mentioned markets revenues.
Question: Betsy Graseck - Morgan Stanley - Analyst
: And then while we're on quarterly commentary. Maybe you could give us a sense on whether or not there's any updates on net interest
income?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Excellent. And does this deeper curve help just generally speaking?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Excellent. All right. Thank you. That's it for updates on the quarter, I believe, right. Yes, that's it. So I did want to turn the conversation towards
what you're doing in payments. Clearly, you're a leader in payments. But you've also made some recent comments around stablecoin and
some of the potential rule changes coming.
We've got GENIUS Act working through Congress. So are there more crypto opportunities in your future? I would just like to understand
how you're thinking about all that.
Question: Betsy Graseck - Morgan Stanley - Analyst
: I've been a little confused about this because I thought Clearing House has real-time payment for easily a decade.
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. So with that, I would -- I think we're done with payments. Would like to understand how we're thinking about the other side of the
operating leverage, the expense side. And I think you guided 20% to 25% full year expense growth to 2% to 3%, but with positive operating
leverage. So can you talk about how much investment is embedded in that. And if revenues are lighter, where the levers are to deliver that
positive operating leverage.
Question: Betsy Graseck - Morgan Stanley - Analyst
: And AI clearly has been leveraged in the consumer, retail and wealth significantly. Can you talk about how there's legs to that into the rest
of the organization?
Question: Betsy Graseck - Morgan Stanley - Analyst
: So tech budget goes up and headcount comes down?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Okay. Well, we've identified opportunity for growth in the various businesses and the efficiencies that you're driving from investment spend
in addition to other drivers?
Question: Betsy Graseck - Morgan Stanley - Analyst
: And so as I think about the ROTCE and the direction of travel here looks like it's moving up from what we discussed. I did want to understand
thoughts on the denominator a little bit as we enter into the era of Michelle Bowman, as Vice Chair of Supervision, what are you thinking
about with regard to what is likely coming on regulation changes?
Question: Betsy Graseck - Morgan Stanley - Analyst
: But do you think it would be correct?
Question: Betsy Graseck - Morgan Stanley - Analyst
: Well, and significant excess.
Question: Betsy Graseck - Morgan Stanley - Analyst
: And as a result, as we get the clarity on where they're going to go, how do you think about optimizing your capital structure? Like let's say
we get a rule in the next year or two?
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