Sections
| Title | Starting Page | Number of Pages |
|---|
| CONTENTS | 7 | 1 |
| Chapter 1 | 8 | 23 |
| Introduction to the Outsourcing &Offshoring Industry | 8 | 3 |
| Pros and Cons of Outsourcing &Offshoring | 11 | 1 |
| BPO and KPO: White-Collar and Professional Tasks Are Offshored to a Growing Extent | 12 | 2 |
| Health Care Goes Offshore, Medical Tourism and Clinical Trials Thrive in China, India and Elsewhere | 14 | 1 |
| Clinical Trials and Medical Records Processing Conducted Abroad Spark Concerns | 15 | 1 |
| From India to Singapore to Australia, Nations Compete Fiercely in Biotech Development | 16 | 2 |
| Offshoring to India Drives Changes in Global Consulting | 18 | 1 |
| Outsourcing &Offshoring in Eastern Europe, Latin America and the Middle East on the Rise | 19 | 1 |
| Outsourcing &Offshoring Boom in China Challenged by Rising Wages, Employee Demands and Increased Regulation | 20 | 1 |
| R&D in China Becomes a Major Factor | 21 | 1 |
| Offshore Research, Development &Engineering Grows in India, Singapore, Taiwan and Korea | 22 | 1 |
| Globalization: Growth in Offshore Apparel Manufacturing Slows/China Remains Major Factor | 23 | 1 |
| The Vast Majority of Shoes Sold in the U.S. Are Now Made in China | 24 | 1 |
| Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies | 24 | 1 |
| Corporate Clients Want Solid Returns on IT Investments | 25 | 1 |
| Original Design Manufacturing (ODM) and Contract Electronics Manufacturing Boom | 26 | 1 |
| Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations | 27 | 1 |
| 3PL Supply Chain Management Evolves to Serve the Global Market | 27 | 2 |
| Hi-Tech Manufacturing Collaboration Spans the Globe | 29 | 1 |
| Outsourcing of Automobile Component Manufacturing/Design | 30 | 1 |
| Chapter 2 | 31 | 14 |
| Outsourcing &Offshoring Industry Overview | 32 | 1 |
| Sales of Services of All Types to Foreign &U.S. Markets: 1989-2009 | 33 | 1 |
| U.S. Trade in Private Services by Type: 2005-2009 | 34 | 2 |
| U.S. Trade in Private Services by Type: 2000-2004 | 36 | 2 |
| U.S. Trade in Private Services by Type: 1995-1999 | 38 | 2 |
| Estimated U.S. Export Revenue for Professional, Scientific &Technical Services Firms (Except Notaries): 2006-2009 | 40 | 2 |
| Top 50 Countries Exporting Textiles &Apparel to the U.S., All MFA Fibers: 2009-2010 | 42 | 1 |
| Top Ten Suppliers &Destinations of U.S. Computers &Electronic Products: 2005-2010 | 43 | 2 |
