Sections
| Title | Starting Page | Number of Pages |
|---|
| COVER | 1 | 2 |
| PLUNKETT S E-COMMERCE &INTERNET BUSINESS TRENDS &STATISTICS 2014 | 3 | 3 |
| CONTENTS | 6 | 2 |
| Chapter 1 MAJOR TRENDS AFFECTING THE E-COMMERCE &INTERNET BUSINESS | 8 | 43 |
| 1) Introduction to the E-Commerce &Internet Business | 9 | 2 |
| 2) Bricks, Clicks and Catalogs Create Synergies While Online Sales Growth Surges | 11 | 2 |
| 3) Amazon Gains Market Share | 13 | 1 |
| 4) Online Advertising Becomes More Targeted, Exceeds 25% Share of U.S. Advertising Market | 14 | 2 |
| 5) Wi-Fi Enables Wireless Traffic Growth | 16 | 2 |
| 6) Global Broadband Market Nears 2.1 Billion Subscribers, Fixed and Wireless | 18 | 1 |
| 7) Fiber-to-the-Home Gains Traction | 19 | 1 |
| 8) Cloud Computing, Software as a Service (SaaS) Point the Way to the Future | 20 | 2 |
| 9) Security Needs Flourish/Firefox and Google Chrome Grow | 22 | 1 |
| 10) HTML5 to Make Web Pages More Interactive | 23 | 1 |
| 11) Chinese Consumers Go Online in the World s Second-Biggest E-Commerce Market by Revenues | 24 | 1 |
| 12) VOIP Use Soars and Threatens to Revolutionize Telecom | 24 | 2 |
| 13) Telecommunications Move Online Including Unified Communications, Telepresence | 26 | 2 |
| 14) Carriers Eliminate Unlimited Access Plans for Smartphones and Landlines, Up Profit Potential | 28 | 2 |
| 15) 3G Cellular Systems, Including EV-DO, Are Enhanced/HSPA+ Offers High Speed Competition to 4G | 30 | 1 |
| 16) LTE Offers 4G High-Speed Wireless Networks | 31 | 1 |
| 17) Social Media Privacy Concerns Plague the Industry | 31 | 1 |
| 18) User Generated Content Drives Social Media and Generates Ad Revenues | 32 | 1 |
| 19) Online Travel and Tourism Booking Continues Strong Growth | 33 | 2 |
| 20) Apple s iPod and iTunes Set the Standard in the Music Industry | 35 | 2 |
| 21) PC Sales Drop While Tablet andSmartphone Sales Soar/eBook Sales Grow | 37 | 1 |
| 22) Internet Film and TV Content Grows/Netflix Evolves to Focus on Online Delivery | 38 | 4 |
| 23) Health Information Research Remains a Leading Use of the Internet | 42 | 1 |
| 24) Rapid Growth in Online and Mobile Banking | 43 | 2 |
| 25) Insurance Direct Selling and E-Commerce Grows | 45 | 1 |
| 26) Groupon and Other Coupon Firms Compete Aggressively for Consumers Attention | 46 | 1 |
| 27) The Internet of Things and M2M: Wireless Sensors to Boom, Aided by Nanotechnology | 47 | 2 |
| 28) Manhattan s Fresh Direct Sets the Pace in Grocery Sales Over the Internet | 49 | 1 |
| 29) Net Neutrality Debate Intensifies | 50 | 1 |
| Chapter 2 E-COMMERCE &INTERNET BUSINESS STATISTICS | 51 | 19 |
| E-Commerce &Internet Business Overview | 52 | 1 |
| Estimated Quarterly U.S. Retail Sales, Total &E-Commerce: 1st Quarter 2005-3rd Quarter 2013 | 53 | 1 |
| E-Commerce Industry Quarterly Revenue, U.S.: 2012-2013 | 54 | 1 |
| U.S. Retail Trade Sales, Total &E-commerce: 2008-2011 | 55 | 1 |
| Total &E-commerce Sales for Electronic Shopping &Mail-Order Houses, by Merchandise Line, U.S.: 2008-2011 | 56 | 1 |
| Internet Publishing &Broadcasting &Web Search Portals: Estimated Revenue &Expenses, U.S.: 2008-2013 | 57 | 1 |
| Internet Access Technologies Compared | 58 | 1 |
| Number of Business &Residential High Speed Internet Lines, U.S.: 2008-2013 | 59 | 1 |
| Number of Business &Residential High Speed Internet Lines, by Speed, U.S.: 2009-2012 | 60 | 1 |
| Home Broadband Adoption Demographics, U.S.: 2013 | 61 | 1 |
| Home Broadband &Smartphone Adoption Demographics, U.S.: 2013 | 62 | 1 |
| Internet Users by Demographic Group, U.S.: 2013 | 63 | 1 |
| Common Internet Activities, U.S. | 64 | 1 |
| Common Daily Internet Activities, U.S. | 65 | 1 |
| Amazon.com, Inc. Annual Sales &Income: 2008-2013 | 66 | 1 |
| eBay Quarterly &Annual Statistics: 2009-2013 | 67 | 1 |
| Employment in E-commerce &Internet-related Fields, U.S.: 1998-2013 | 68 | 2 |
