Sections
| Title | Starting Page | Number of Pages |
|---|
| CONTENTS | 7 | 1 |
| Chapter 1 | 8 | 22 |
| Introduction to the Outsourcing &Offshoring Industry | 8 | 2 |
| Pros and Cons of Outsourcing &Offshoring | 10 | 2 |
| BPO and KPO: White-Collar and Professional Tasks Are Offshored to a Growing Extent | 12 | 1 |
| Health Care Goes Offshore, Medical Tourism and Clinical Trials Thrive in China, India and Elsewhere | 13 | 2 |
| Medical Trials Conducted Abroad Spark Concerns | 15 | 1 |
| From India to Singapore to Australia, Nations Compete Fiercely in Biotech Development | 15 | 2 |
| Offshoring to India Drives Changes in Global Consulting | 17 | 2 |
| Outsourcing &Offshoring in Eastern Europe, South America and the Middle East on the Rise | 19 | 1 |
| Outsourcing &Offshoring Boom in China Challenged by Rising Wages, Employee Demands and Increased Regulation | 19 | 1 |
| R&D in China Becomes a Major Factor | 20 | 2 |
| Offshore Research, Development &Engineering Grows in India, Singapore, Taiwan and Korea | 22 | 1 |
| Globalization: Growth in Offshore Apparel Manufacturing Slows/China Remains Major Factor | 22 | 2 |
| The Vast Majority of Shoes Sold in the U.S. Are Now Made in China | 24 | 1 |
| Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies | 24 | 1 |
| Corporate Clients Want Solid Returns on IT Investments | 25 | 1 |
| Original Design Manufacturing (ODM) Booms | 26 | 1 |
| Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations | 26 | 1 |
| 3PL Supply Chain Management Evolves toServe the Global Market | 27 | 2 |
| Hi-Tech Manufacturing Collaboration Spansthe Globe | 29 | 1 |
| Chapter 2 | 30 | 17 |
| Outsourcing &Offshoring Industry Overview | 31 | 1 |
| Sales of Services of All Types to Foreign &U.S. Markets: 2003-2008 | 32 | 1 |
| U.S. Trade in Private Services by Type: 2004-2008 | 33 | 2 |
| U.S. Trade in Private Services by Type: 1999-2003 | 35 | 2 |
| U.S. Trade in Private Services by Type: 1993-1998 | 37 | 2 |
| U.S. Trade in Private Services by Type: 1986-1991 | 39 | 2 |
| Estimated U.S. Export Revenue for Professional, Scientific &Technical Services Firms (Except Notaries): 2005-2008 | 41 | 2 |
| Top 50 Countries Exporting Textiles &Apparel to the U.S., All MFA Fibers: 2008-2009 | 43 | 1 |
| Top Ten Suppliers &Destinations of U.S. Computers &Electronic Products: 2003-2009 | 44 | 3 |
