Has the second-largest market share among office furniture manufacturers Has a flexible business model Is an efficient manufacturer Participates in a volatile industry Has a sales concentration in North America The ratings on Zeeland, Mich.-based Herman Miller Inc. reflect the company's strong position in the U.S. office furniture industry, its efficient manufacturing structure, and its moderate financial policy. These strengths are offset by the highly competitive and volatile nature of the industry and the company's geographic concentration in North America. Herman Miller manufactures and markets office furniture, including workstations, chairs, filing cabinets, tables, and desks. Despite the current industry downturn, the company has been successful in defending its No. 2 market position against competitors with its design innovations in workstations