| Title: | Contact Centres |
| Price: | $1,672.00 |
| Publication Date: | Mar 31, 2007 |
| Source: | Key Note |
| Brief Excerpt: | Executive Summary #. Introduction THE TOPIC OBJECTIVES METHODOLOGY Original Research Problems in the Research Process DEFINITION #. Strategic Overview RISING EMPLOYMENT `Fuzzy' Classifications Table #: Employment in Call Centres and... |
| Word Count: | 52065 |
| Industry: | Business Services |
| Format: |
Adobe Acrobat
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| Free Sample: |
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Sections |
| Title |
|---|
| Contents |
| Executive Summary |
| Introduction |
| Strategic Overview |
| Work in Call and Contact Centres |
| Contact |
| Contact |
| Contact |
| Promotion and Consulting |
| An International Perspective |
| PEST Analysis |
| Consumer Dynamics |
| The Future |
| Consumer Confidence |
| Further Sources |
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