Title:

Contact Centres

Price:$1,672.00
Publication Date:Mar 31, 2007
Source:Key Note
Brief Excerpt:Executive Summary #. Introduction THE TOPIC OBJECTIVES METHODOLOGY Original Research Problems in the Research Process DEFINITION #. Strategic Overview RISING EMPLOYMENT `Fuzzy' Classifications Table #: Employment in Call Centres and...
Word Count:52065
Industry:Business Services
Format:Adobe Acrobat Adobe Acrobat
Free Sample: Click Here to Download

Sections
Title
Contents
Executive Summary
Introduction
Strategic Overview
Work in Call and Contact Centres
Contact
Contact
Contact
Promotion and Consulting
An International Perspective
PEST Analysis
Consumer Dynamics
The Future
Consumer Confidence
Further Sources

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