Forrester

Title:Cruise eBusiness: Shape Up Or Ship Out
Price:$249.00
Publication Date:May 05, 2008
Source:Forrester Research
Author:Henry Harteveldt
Report Type:Trends
Word Count:2353
Length:5 Pages
Description:The recent US economic decline is hard felt by the travel industry, and cruise suppliers and online travel agencies are no exception. Record high fuel prices are sending the cruise industry into fuel surcharge territory. To battle the soft economy and advance online sales of cruises in 2008, travel eBusiness professionals must start by understanding the basics of online cruise planning. Fifteen percent of US online leisure Lookers and 18% of Bookers recall researching a cruise online in 2007. Details about destinations are most important to travelers researching and booking cruises online, overshadowing information about cruise ships and onboard activities. Engaging travelers planning cruises online with relevant and desirable technologies like video and interactive help will enable you to improve your eBusiness and channel strategy.
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Forrester

Forrester Research identifies and analyzes emerging trends in technology and their impact on business. Forrester provides companies with rigorous research, practical ideas, and objective guidance to help them thrive on technology change. Research topics include Automotive, Financial Services, Healthcare, IT Security and Spending, and Media and Entertainment, to name a few.

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