| Title: | Success Factors For Unified Communications |
| Price: | $249.00 |
| Publication Date: | Mar 21, 2008 |
| Source: | Forrester Research |
| Author: | Elizabeth Herrell |
| Report Type: | Trends |
| Word Count: | 2947 |
| Length: | 7 Pages |
| Description: | Unified communications (UC) is a transformative technology that provides organizations with a richer communication environment and that has the ability to improve core business processes. UC integrates multimodal communications, such as IP telephony (IPT), email, unified messaging, conferencing, instant messaging, mobility, and presence, with collaboration applications, such as calendars, directories, and desktop applications, to deliver new capabilities. IT managers need to consider all aspects of UC deployment in order to maximize their investments in and realize the full potential of UC solutions. Based on conversations with more than two dozen companies that have deployed UC, Forrester has identified 10 best practices for implementing UC solutions. |
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