Title:

Demystifying The WOM Consumer

Price:$249.00
Publication Date:Oct 30, 2007
Source:Forrester Research
Author:Lisa Bradner
Report Type:Trends
Word Count:2577
Length:7 Pages
Description:Word-of-mouth (WOM) consumers represent a valuable audience for marketers. Although difficult to win over at first, two-thirds of WOM consumers display lasting brand loyalty. Marketers can win over these individuals by offering buzz-worthy products that stimulate chatter, investing in appropriate media, and rewarding these sharing consumers over time.
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