The deployment of IT in the UK higher education sector - 2009/10/12 - Ovum

Report title: The deployment of IT in the UK higher education sector

from Ovum
14 page report published Oct 12, 2009

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Almost one-third of IT-related expenditure from the UK education market is generated by the tertiary or higher education sector. As a consequence of the introduction of student tuition fees, higher education institutions are increasingly competing for students. In a move to differentiate, they turn to IT, which is seen as a means for improving the student experience. To be able to do so, IT departments have started to undergo a cultural change and have adopted a more customer-facing, service-oriented outlook. Economic pressures are also forcing IT departments to reconsider their priorities and support the growth of outsourcing as well as the deployment of SaaS-based offerings to realise cost savings and improve efficiency.

Source:

Ovum IT

Document ID:

051461

Industry:

Computer

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Title	Starting Page	Number of Pages
Sections
Executive summary In a nutshell Ovum view Recommendations for vendors Methodology The make-up of the UK higher education market Definition of higher education Market sizing IT expenditure Public funding Tuition fees The evolving deployment of IT i	0	1
Executive summary	0	1
Table of Contents	2	1
The deployment of IT in the UK higher education sector	3	12
In a nutshell	0	1
Ovum view	0	1
Executive summary	3	2
The make-up of the UK higher education market	5	3
Recommendations for vendors	0	1
Methodology	0	1
The evolving deployment of IT in the UK higher education market	8	5
Future trends	13	2
The make-up of the UK higher education market	0	1
Definition of higher education	0	1
Market sizing	0	1
IT expenditure	0	1
Public funding	0	1
Tuition fees	0	1
The evolving deployment of IT in the UK higher education market	0	1
Significant changes are afoot in the IT department	0	1
Increasing trend towards outsourcing	0	1
Increasing competition may impede collaboration	0	1
More demanding consumers	0	1
Emerging role of IT as a differentiator	0	1
IT decision making is shifting away from the IT department	0	1
A looming efficiency agenda will further constrict IT budgets	0	1
Institutions are banding together to reduce IT costs	0	1
Vendors should strive to be trusted partners	0	1
The SIS and LMS are vital solutions in higher education	0	1
It is still early days for open source	0	1
Future trends	0	1
The need to do more with less	0	1
List of Tables	0	1
Table 1: The number of UK higher education institutions	0	1
List of Figures	0	1
Figure 1: Business objectives for IT investment of UK higher education institutions in 2008	0	1

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