from
Ovum11 page report
published Oct 20, 2009
Price
$895.00 available for immediate download
Report Overview
Table of Contents
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About
Ovum
This report takes a look at ACS's business at the mid-point of 2009, just before the acquisition approach by Xerox. It provides insight into ACS's business composition, performance and strategy.
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| Source: | Ovum IT
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| Document ID: | 051515
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| Industry: | Computer
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| Free Sample: |
Click Here to Download
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| Format: | | PDF |  |
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Sections |
| Title | Starting Page | Number of Pages |
|---|
| Executive summary
Scope
A brief history of ACS
New areas
Acquisitions drive BPO growth
Challenged by global expansion
ACSâ??s business mix
Leaders over five years
Financial performance
ACSâ??s business divisions
Overview
Commercial sector
IT outsour | 0 | 1 |
| Executive summary | 0 | 1 |
| Table of Contents | 2 | 1 |
| BPO snapshot: Affiliated Computer Services | 3 | 9 |
| Scope | 0 | 1 |
| A brief history of ACS | 0 | 1 |
| Executive summary | 3 | 1 |
| The Ovum view | 3 | 1 |
| New areas | 0 | 1 |
| Acquisitions drive BPO growth | 0 | 1 |
| A brief history of ACS | 4 | 1 |
| ACS s business mix | 5 | 3 |
| Challenged by global expansion | 0 | 1 |
| ACS’s business mix | 0 | 1 |
| ACS s business divisions | 8 | 4 |
| Leaders over five years | 0 | 1 |
| Financial performance | 0 | 1 |
| ACS’s business divisions | 0 | 1 |
| Overview | 0 | 1 |
| Commercial sector | 0 | 1 |
| IT outsourcing | 0 | 1 |
| Front & mid-office BPO | 0 | 1 |
| Back-office & contact centre BPO | 0 | 1 |
| Government sector | 0 | 1 |
| Federal Solutions | 0 | 1 |
| Government Healthcare Solutions | 0 | 1 |
| Transportation Solutions | 0 | 1 |
| List of Tables | 0 | 1 |
| Table 1: ACS financial performance, 2005–2009 | 0 | 1 |
| List of Figures | 0 | 1 |
| Figure 1: ACS’s revenue growth and segmentation by activity, 2005 to 2009 | 0 | 1 |
Ovum was acquired by Datamonitor plc in December 2006, bringing together two of the leading business information providers operating in the technology and information, communication and telecoms sectors.
